Tech Stuff - Online rounds

THIS PAGE HAS TWO PARTS:

• General procedures and getting help
• Trouble-shooting

(1) GENERAL PROCEDURES AND GETTING HELP

Technical problems are preventing me from accessing my round!

• Email Tabroom.Issues@gmail.com
• Judges - You can come back to the judge lounge

A competitor is having technical problems

• Tech time: If a competitor has technical issues in your round, that team (in Public Forum or Policy) or entry (in Lincoln Douglas) has a total of 10 minutes of tech time for the round.
• Email Tabroom.Issues@gmail.com
• Judges - You can also come back to the judge lounge.

(2) TROUBLE-SHOOTING

Use the Google Chrome browser

• The tournament will use NSDA Campus/tabroom.com for all rounds. The system runs in Google Chrome, and that’s it. All competitors and judges will need Chrome.

• Installation instructions arehere.

Test your setup to be sure you can access the NSDA Campus video platform

• See instructions here.

• As part of the test, be sure that NSDA Campus can access your camera and microphone.

Restart your browser each day to avoid connection issues

• Our best advice to solve connection issues is to start each tournament day with a browser restart (not closing a tab, closing the full browser).

• Still have problems? Clear your cookies. Instructions are here.

• If you have a finicky computer, try restarting the entire system before rounds.

Does your WiFi appear to be slow?

• If so, please go to fast.com to check out your system’s speed (Mbps - megabits per second). If the number on the screen is less than 5 Mbps, please move closer to your router or hardwire your computer into the internet.

• If the issue persists, you may need to restart your router or modem, or contact your Internet Service Provider.